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Patient Testimonials

At Monticello, excellence is a cornerstone of our mission and vision. Our goal is to be the best place to work, best place to practice medicine and the best place to receive the care you need.

May 2022
Patient Satisfaction Score
Patient Satisfaction Score: 4.90


"My tech Carla was amazing great asset to your company"

"Thank you for your detailed concern and help."

"Most awesome place Thank you to the staff very awesome"

"Love your staff!"

"Carla was amazing and friendly"

"Tech did a great job of helping me get comfortable."

"Wonderful & Friendly staff"

"Great friendly and warm staff!!!"

"Great staff. Very friendly and great personality"

"Awesome staff"

"From the moment I walked in till the moment I left everyone was very professional."

"Keep up the good work"

"The team at this location are superb!"

"No improvement needed"

"Love that this option exists!"

"They are always excellent here"

"Pleasant experience. Thank you, Ms. Misty, Lori, Cindy, and Maria!"

"Great service I would not change anything"

"Service was excellent & thanks to Maria for helping translate "

"Staff is super friendly and very attentive to patient needs."

"Nothing to improve! It was a very positive experience!"

"Shelby was awesome!"

"MRI tech very helpful"

"Friendly staff"

"Great help with my elderly Dad!"

"Tonya and Misty made the experience as easy as possible."

"Efficient people"

"Very, very nice staff ..... clean and an overall good experience!!"

"Great customer service"

"Love your business! I recommend you guys to my own patients all the time (ED doc)"

"They did an excellent job, no need to improve, keep up the good work"

"Carla was great. I didn't think I was going to survive but she made it great."

"Outstanding staff"

"Techs and office staff are amazing and very helpful and kind."

"Folks here are great!"

"Everything was wonderful."

"It was great"

"Excellent staff and service"

"Great staff! Professional and friendly."

"I really appreciate everyone they did excellent"

"Everyone was very nice and professional"

"The techs were awesome!!! I have severe anxiety and they were very patient with me!! I'll go nowhere else but here!! 10 stars for sure!!"

"Very well-run facility"


"Happy with the experience"

"Tech was amazing giving me emotional and physical support"

"Everything went smoothly"

"Awesome staff. I really enjoyed the greeting the conversations. Very friendly."

"Carla is one of technicians and was very good"


"Everyone was great"

"Very friendly staff. I only had to wait because I was early. "

"Friendly and efficient"

"Went smoothly"

"If I need another x-ray I hope to come back here"

"Everyone was friendly and helpful! My family and I will return the next time we need imaging. Thank you."

"Very professional and very helpful."

"Everyone was amazing from start to finish!"

"Great service"

"I always request Burleson because I think the staff here is the best"

"Everyone was so nice."

"Very personable and courteous technician."
— Ronald

"What else could you improve on? Nothing!"
— Prentice

"Better experience than I thought."
— Clarissa

"They were awesome made my visit comfortable"
— Kendric

"Shelby did excellent job."
— Seline

"Lovely, efficient and friendly"
— Luca

"They are very nice and friendly"
— Jawi

"Great experience"
— Amy

"A wonderful experience and that is unusual when you are talking about ultrasounds. Highly recommend!"
— Denise

— Sue

"Excellent service"
— Janice

"Awesome office and staff!!"
— Janice

"Great place"
— Curley

"I was treated with the best respect ever"
— La Tosha

"Always kind and helpful"
— Monica

"Excellent service. Everything was great."
— Roberto

"Fun staff"
— Edward

"This is a great place with a great staff"
— Joshua

"Everyone was very friendly"
— Alliee

"Carla was amazing!!"
— Karen

"Sandy was super friendly great customer service"
— Norma

"No improvement necessary"
— Melvina

"The Experience was excellent"
— George

"Excellent work and experience"
— Jill

"Carla is awesome!"
— Lea Anne

"Tonya was great"
— Telena

"Everyone was friendly"
— Michael

"Tonya was extremely knowledgeable and concerned. I appreciated her checking with my doctor."
— Trudge

"Great staff!"
— Mary

— Norman

"Very friendly made me feel good"
— Leticia

"Very polite"
— Maria

"Very professional and friendly"
— Debbie

"Very friendly"
— Leticia

"Extremely friendly and helpful"
— William

"This went so fast and the staff was nice."
— Erin

"Very nice and helpful staff"
— Gerald

"Staff was very pleaseant and nice"
— Chantelle

"Great service, and wonderful staff"
— Chris

"Natalie was extremely helpful and polite"
— Roni

"Everyone was excellent from the time I came in to when I left"
— Cecilia

"Everyone is so friendly"
— Kaneryn

"Easy experience"
— Rachel


Diagnostic Imaging

Monticello Diagnostic Imaging centers are led by specialized physicians and staffed by highly trained, patient-focused clinical experts.

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Pain Management

Monticello Pain Management centers are committed to relieving your pain and improving function quickly, safely and effectively.

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Monticello Health Services has developed an extensive network of physical and occupational therapy providers to ensure convenient access for patients throughout the Dallas/Fort Worth area.

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